Welcome to Irawoods.com!
1-800-472-9923
Call Center Open 7AM-4PM CST
 
 
Free Ground Shipping On Orders Over $149.99 - Oversized Items ship free on orders $999+, Contiguous 48 US states only
 Help Center > Frequently Asked Questions > FAQ by Brand > 
Your Cart is Empty
View Cart
 
 
»Help Center
»Contact Us
»Policies, Returns, Order Processing
»Free Super Saver Shipping Terms
»Company Info



Ira's Attic - HUGE Savings on Scratch & Dent, Customer Returns & Display Models!


Duravit - Living bathrooms



Artisan FAQ
artisan-logo.gif How do I clean my stainless steel sink?  You should rinse, wash with soap and clean water, and thoroughly dry your sink after each use.  NEVER use any abrasive cleaners, steel wool or scrub pads as they will dull and tarnish the finish.

 

If my sink does receive scratches, how can I remove them?  If light scratches occur, they can be softened by using an abrasive pad such as Scoth Brite and a product called Bar Keeper's Friend.

 

Follow these simple steps:

1.  Sprinkle Bar Keeper's Friend on a thoroughly wet cloth or pad.

2.  Rub the surface gently using long uniform strokes in the same direction as the current polishing lines.

3.  Rinse thoroughly with clear water.

4.  Wipe dry to prevent water spots.

 

Note:   This will not eliminate deep scratches but will definitely improve scratched surface considerably.

 

How do I care and clean my copper sink?  Care is simple and easy.  Under normal use, copper will develop its own warm and rich patina.  To preserve the look, use only gentle and mild soap and water to clean the surface.  No other cleaners are needed. 

 

If a bright shiny "new Copper" look is desired, use non-abrasive copper cleaners and follow directions carefully.

 

Whichever look you desire, it is important to keep the copper sink basin and drain dry to avoid water spotting or pitting.  Wipe the basin periodically with a soft dry cloth.  To maintain luster and improve water runoff, use Renaissance Wax or similar product.

 

Can I use cleansers or corrosive substances?  NEVER use abrasive materials or harsh chemicals on an Artisan sink.  They will scratch the surface and finish of your sink.

 

NEVER use chlorine bleach or cleansers, concentrated vinegar, abrasive cleansers or any other harsh chemicals since these will damage the sink's finish.

 

Will Acidic Foods hurt my copper sink?  NEVER leave acidic foods such as oranges, lemons, tomatoes, tea...etc. on your sink.  If you do, you may experience shiny spots.

 

If spotting does occur, we recommend cleaning the sink with soap and water and then waiting for the finish to recover to its natural patina.  As the sink ages, the spots will blend with the surrounding areas, returning the finish to the rich natural patina.