 |
 |
Astracast offers a Limited Lifetime Warranty on all sinks.
Granite Rok Sinks carries a Limited Lifetime Warranty on Granite ROK sinks to be free of all manufacturing defects under normal use. Limited Sink Warrany: Astracast USA, Inc will replace without charge, (excluding labor) any Granite ROK sink supplied by Astracast USA, Inc. that is proven to be defective with the specified appropriate period from date of purchase, to the original owner, provided it has been used solely in a residential application and installed in accordance with the Astracast installation instructions, used and cleaned as recommended, and not damage due to abuse, misuse or negligence.
The following conditions are covered by this Granite ROK warranty:
Bubbling
Thermal Cracking
Routing Imperfections
Surface Blemishes
Warped Deck
The following conditions are not covered by this Granite ROK warranty:
Chipping
Cuts and Nicks
Freight/Shipping damage
Holes drilled incorrectly
Installation damage
Scratches due to use
Scuff marks
Astracast USA, Inc. shall not be liable in any case of:
Improper installation/modification
Damages resulting from abuse, such as heavy impact or dropped objects
Improper care or maintenance
Improper applications (such as exposure to corrosive chemicals, photographic solutions, etc.)
Any modifications made to the product after it left Astracast USA, Inc. premises other than correctly drilled faucet holes
Commercial applications
Burns and Heat Marks - Temperatures under 536°F (Granite ROK) do not affect these products. Temperatures over 536°F are not covered.
Stainless Steel Sinks
Premium & Esatto Range
Astracast USA, Inc. Premium & Esatto range stainless steel sinks feature a Limited Lifetime Warranty to be free of all manufacturing defects under normal use.
Edge & Echo Range
Astracast USA, Inc. Edge & Echo range of stainless steel sinks feature a Limited 15 Year Warranty to be free of all manufacturing defects under normal use.
Limited Sink Warranty
Astracast USA, Inc. will replace without charge, (excluding labor) any Stainless Steel sink supplied by Astracast USA, Inc. that is proven to be defective, with an equivalent replacement, within the specified appropriate period from date of purchase, to the original owner, provided it has been used solely in a residential application and installed in accordance with the Astracast installation instructions, used and cleaned as recommended and not damaged due to abuse,misuse or negligence.
Astracast USA, Inc. shall not be liable in case of:
Improper installation/modification
Damages resulting from abuse, such as heavy impact or dropped objects
Improper care or maintenance
Improper applications (such as exposure to corrosive chemicals, photographic solutions, etc.)
Any modifications made to the product after it left Astracast USA, Inc. premises
Commercial application
Ceramic Fireclay Sinks
Astracast USA, Inc. carries a Limited 1 Year Warranty on Ceramic Fireclay sinks to be free of all manufacturing defects under normal use and a Limited 10 Year Warranty on fading and staining.
Limited Sink Warranty
Astracast USA, Inc. will replace without charge, (excluding labor) any Ceramic Fireclay sink supplied by Astracast USA, Inc. that is proven to be defective within the specified appropriate period from date of purchase, to the original owner, provided it has been used solely in a residential application and installed in accordance with the Astracast installation instructions, used and cleaned as recommended and not damaged due to abuse, misuse or negligence.
Astracast USA, Inc. shall not be liable in case of:
Improper installation/modification
Damages resulting from abuse, such as heavy impact or dropped objects
Improper care or maintenance
Improper applications (such as exposure to corrosive chemicals, photographic solutions, etc.)
Any modifications made to the product after it left Astracast USA, Inc. premises
Commercial application
In the event of a warranty claim, the owner will be required to provide proof of purchase - please save sales receipt.
This warranty will not cover any damages which might be caused by the product. (Some states do not allow such limitation, so this reference may not apply to you.)
Astracast USA, Inc. reserves the right to inspect any sink reported to be defective prior to replacement of the sink. All decisions are final. Replacement costs EXCLUDES transportation and any labor costs for the removal or reinstallation.
This warranty supersedes all other warranties, expressed or implied.
The foregoing warranties are exclusive and made only for the buyer. NO other warranty, whether express, implied, or statutory, including any warranty of merchantability or fitness for a particular purpose shalll be deemed to exist in connection with any of the goods or services supplied hereunder, and any implied warranties for a period greater than the warranty period contained in the Astracast USA, Inc. Limited warranty are hereby excluded.. Astracast USA, Inc. shall not be liable for any indirect, incidental, special or consequential damages in any way related to the goods or services supplied hereunder. No employee, agent, or other person is authorized to give any warranties on behalf of Astracast USA, Inc in addition to or different from the herein given to assume for Astracast USA, Inc. any other liability in connection with any of its products except if in writing which is signed by an officer of Astracast USA, Inc. and expressly and intentionally gives such warranties or assumes such liability.
Customer must provide:
Copy of sales receipt
Photo of the damage
No receipt, no replacement
|
