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Q. How do I contact Casablanca?
A. Via Mail: Casablanca Fan Co., 761 Corporate Center Drive, Pomona, CA 91768. Or by telephone, toll free, at: 888-227-2178
Q. Where can I have my fan repaired or purchase parts?
A. Call 888-227-2178 for a list of your local Authorized Service Centers, or Refer to our Dealer Locator section (Make sure to select Service Center in question 3). Alternatively you can access the Casablanca Fan Repair web site: www.casablancafanrepair.com
Q. What size fan should I buy?
A. A fan that is too big for your room may look awkward. A fan that is too small probably will not move enough air. Blade span is the key. Here are some basic recommendations: For rooms up to 225 square feet (15' x 15') and larger, use a fan with a blade span of 50", 52", 54", or 56". In rooms up to 144 square feet (12' x 12') we recommend fans with blade spans of 42" or 44". Smaller rooms up to 64 square feet (8' x 8') should use a fan with a 32" blade span.
Q. What direction should my fan go for Summer or Winter?
A. Summer: Forward (Counter Clockwise) - Winter: Reverse (Clockwise)
Q. How do I talk with a technician about my ceiling fan?
A. Please call our Consumer Affairs Department toll free at 888-227-2178
Q. Brescia Gallery Edition Light Fixture does not seem to fit
A. The first version of the Brescia Gallery Owner's Manual, Rev.A (found on bottom of page 1) contained some errors
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