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Case Warranty Information |
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The Case Limited Lifetime Warranty
We warrant each and ever y Case knife to be free of defects in materials and workmanship for the life of the owerner, and we will repair or replace with a s new Case knife, at our option, asny Case knife which is defective . That's how strongly we feel about the quality of our cutlery. If you believe your Case knife has a manufacturing defect, mail you knife along with a written explanation of the problem to:
Repair Center, W.R. Case & Sons Cutlery Company, Owens Way, Bradford, PA 16701
Case does not warrant it's product against normal wear and misuse. Case knives are not intended to be used as hammers, chisels, pry bars, or screwdrivers. If your knife was damaged due to misuse, our repair center can analyze the damage and repair it for a reasonable fee. This warranty gives you specific legal rights and you may have other rights which vary from state to state.
Case Repair Statement:
As states our warranty, Case will attempt to repair any knife that may have a defect in materials or workmanship. If repairs cannot be made we will offer you a new knife, However, if the knife hold sentimental value or is a collector's item and cannot be repaired, Case is not responsible for offering a replacement or repayment that is equal in value. Case will furnish a currently manufactured item that most closely matches the item sent for repair.
Consumer Awareness Statement:
The blades that go into every Case knife are honed to an extremely sharp edge. We ask that you be very cautious when opening, using or sharpening our product. Case knives are intended to be used as a working tool. They are not weapons and should not be used as such. If an injury occurs use or (misuse) of a Case knife, this is a risk that our customers assume and Case can in no way be held accountable. Our customers expect Case to deliver high quality, razor sharp knives; in turn, we ask each customer to use our product safely and wisely.
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